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Finally A New - Logical Approach To Technical Issues Facing Businesses
Techmandments
R.A. Carlton
Techmandments is a common sense, succinct and occasionally
tongue-in-cheek guide to living and working with enterprise technology, for
non-technical executives who’ve ever felt held hostage by the enterprise
systems that support them.
The book is based on the
author’s 30 year experience solving technical problems for C-level managers in
a broad variety of market segments, ranging from financial services to
hospitality, to distance learning, health care, aerospace, and many others.
Techmandments
demystifies and illuminates what happens “under the hood” of enterprise
systems management, in addition to enabling non-technical managers to feel more
confident in their communication with technology professionals. The book
provides its concepts in easy-to-digest segments, allowing busy executives
access to its practical concepts efficiently, and in the least amount of time.
Techmandments
is delivered in the convenient and universally accepted Adobe PDF format
enabling it to easily “travel” on either laptop or PDA.
Techmandments
is the essential common sense “stress-reduction” device for 21st century
managers!
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Excerpts
1 – NO MAKE WORK…
Have you ever reflected on the fact that truly useful operational ideas
rarely get applied unless there’s no other choice? You know; concepts and
decisions based on practicality and a singular focus on critical success
factors? If not, then it might be useful to consider the parable of the “Pen
That Wouldn’t Write, Right…”
CHAPTER 2 – REALITY VERSUS THE BUZZ
…The unfortunate truth is, however, that technology, regardless of its
suggested potential, typically revolutionizes nothing except growth rates
associated with its cost of ownership. And the cost ramp only gets steeper,
rather than flatter, as time passes…
CHAPTER 3 – FREE LUNCH – NOT…
…One of the oldest and most widely misunderstood qualities associated with
any form of technology are that they “eliminate work.” Well, the inverse is
true; technology doesn’t eliminate work, it makes it…
CHAPTER 4 – TAKING THE LONG VIEW
…if
these factors are not accommodated early, one can expect trouble well beyond the
consequences of trying to teach a pig to sing; in which case, “it can’t be
done and it annoys the pig…”
CHAPTER
5 – TOOL
SHEDS, CHAINSAWS AND PIGS
It
is unlikely that you’d ever hear a
computing engineer compare his work to that of a lumberjack. The notion of
applying a scientific discipline enabling the conversion of physical motion into
electrical energy to produce control of binary values, and their subsequent
delivery across great distances at the speed of light, appears nothing like the
art of felling a mature one-hundred foot tree with a chainsaw…
CHAPTER
6 - ERRORS
Machines
break, programming is flawed, data is corrupt, network packets collide, routers
lose their way and power fluctuates but, whatever the reason, things go wrong
with technology…
CHAPTER 7 – THE SATAN BUG
, "…things were going badly; there was something wrong in one of the
circuits…Finally, someone located the trouble…and, using ordinary tweezers,
removed the problem, a two-inch moth.”
CHAPTER 8 - DIRECTNESS
One
of the more interesting qualities of language is the way people turn words that
mean one thing into words that mean another. For example the phrase
“honey-pot” can mean two entirely different things…
CHAPTER 9 – KNOWING NOT THINKING
…Fortunately,
most of the time, what look like major catastrophes, are really just a series of
much smaller issues electronically jammed together.
CHAPTER
10 - SECURITY
Prior
to 9-11 security was clearly an issue for enterprise technologists, but was not
viewed with the same sense of urgency as today…
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